When your hosting provider offers live chat support, you're able to talk with a representative in real-time and learn useful information or get an issue resolved in a timely manner. The advantage of using chat instead of calling to talk to a live person is that you will need just a computer with Internet connection, so that you won't pay any rates if you're in a different state or country. Furthermore, it'll be a lot quicker to copy and paste data for instance domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other party on the phone. The live chat is also a quicker approach to contact your website hosting company's support crew compared to using a ticketing system. Last, but not least, in case some issue needs some more time to be resolved, you are able to do something else entirely while you wait for assistance on the live chat, which means that you will not lose time - something that is not possible in case you're on the phone.

Live Chat Support in Shared Website Hosting

As part of the support services that we supply for all our Linux shared website hosting packages, we've live chat support that is online each and every day, even on holidays. You are able to get in touch with us no matter if you already own an account or not, since we will assist you with almost anything, ranging from providing you with basic info about our solutions in case you are not a customer yet and you are thinking about ordering one of the plans, to helping you with setting up an e-mail account in an e-mail client. Some problems are more complex and time-consuming, which means that you will need to employ the ticketing system which is integrated in the Hepsia web hosting Control Panel, but we can save you time and assist you in real time on the live chat for a number of things.